Legal
Terms of Service
Last updated June 2026. What governs an estimate, a scheduled job, and this website.
Acceptance of terms
By using this website or requesting an estimate through it, you agree to these terms. If you don't agree with any part of them, please contact us directly at (423) 228-0017 rather than submitting a request through the site.
Estimates & pricing
Estimates provided over the phone or online are preliminary and based on the information you provide. The binding, flat-rate price is the written quote presented on-site before any work begins — that number does not change once you approve it, barring a scope change you separately authorize.
Scheduling & access
Arrival windows are estimates based on real-time scheduling and can shift due to traffic, prior jobs running long, or weather. We'll call ahead if a window is going to slip. You're responsible for providing reasonable access to the panel and work area at the scheduled time.
Workmanship guarantee
Labor on completed work is guaranteed for the period stated on your invoice at the time of service. The guarantee covers the specific work performed; it does not cover unrelated pre-existing conditions, misuse, or damage from other trades' work after we've left.
Limitation of liability
To the extent permitted by law, our liability for any claim related to services performed is limited to the amount paid for that service. We carry general liability insurance for the work itself, consistent with our license.
Website use
This website and its content are provided for informational purposes about our services. Educational content (like the guides and blog articles on this site) is general information, not a substitute for an on-site diagnosis by a licensed electrician.
Changes to these terms
We may update these terms from time to time; the version posted here is the current one. Continuing to use the site or request service after an update means you accept the revised terms.
Contact us
Questions about these terms can go to or (423) 228-0017. This page was last updated June 2026.
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